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Privacy policy

Effective Date: September 30, 2026

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Business Name: Fresh and Shine Cleaning Services LLC

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Website: [https://www.freshandshinecleaning.com]

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We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, submit online forms, or opt in to receive communications from us.

1. Information We Collect

We collect personal information that you voluntarily provide to us through website forms, service requests, bookings, or direct communications. This information may include:

  • Contact Information: Name, email address, phone number, and physical or service address.

  • Service Details: Information related to requested services, inquiries, or account management.

  • Technical Data: Standard website usage data collected automatically, such as IP address, browser type, and page browsing activity via cookies.

2. How Your Information Is Used

We use the personal information we collect to:

  • Provide, operate, and maintain our services.

  • Respond to your inquiries, send service updates, and manage appointments or transactions.

  • Send administrative notices, invoices, and customer support communications.

  • Send transactional or promotional SMS text messages and email communications (only if you have expressly opted in).

  • Improve our website functionality and customer experience.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share information in limited circumstances:

  • Service Providers: We may share necessary details with trusted third-party vendors (such as payment processors or website hosting providers) strictly to assist us in operating our business and providing services to you.

  • Legal Requirements: We may disclose information if required by law or to protect our legal rights.

SMS Consent and Phone Information Sharing

Mobile Information Non-Sharing Disclosure: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. SMS consent is not shared with third parties.

4. Opt-Out & Preferences

  • SMS Messages: You can opt out of receiving text messages at any time by replying STOP to any text message you receive from us. For help, reply HELP. Message and data rates may apply.

  • Email Communications: You can unsubscribe from marketing emails by clicking the "Unsubscribe" link at the bottom of any email.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

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