Effective Date: 09/30/2026

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Fresh & Shine Cleaning we, may use text messaging to communicate with customers and individuals who have opted in to receive messages from us.

1. Types of Messages

​By opting in to receive text messages, you may receive messages related to:

Appointment confirmations and reminders
Service updates and scheduling
Estimates, quotes, and customer-service communications
Promotional offers, discounts, and other marketing messages, if applicable

2. Consent to Receive Text Messages

​By providing your mobile phone number and opting in, you agree to receive recurring text messages from Fresh & Shine Cleaning at the phone number provided. Consent is not a condition of purchasing cleaning services.
You confirm that you are the account holder or authorized user of the mobile phone number provided and that you have permission to enroll that number in our text messaging program.

3. Message Frequency

Message frequency may vary depending on your appointments, requests, account activity, and available promotions.

4. Message and Data Rates

Message and data rates may apply. You are responsible for any charges imposed by your mobile carrier. Fresh & Shine Cleaning does not control these charges.

5. How to Opt Out

You can opt out of receiving text messages at any time by replying STOP to any message from us. After you send STOP, you may receive one final message confirming your request. You will no longer receive text messages unless you opt in again.

6. How to Get Help

For assistance, reply HELP to any message or contact us at:
Fresh & Shine Cleaning
Phone: (413)707-7100
Email: freshshine22@gmail.com
Website: https://www.freshandshinecleaning.com

7. Supported Carriers

Mobile carriers are not liable for delayed or undelivered messages. Text messaging services may not be available on all mobile devices or through all carriers.

8. Changes to This Program

We may change or discontinue our text messaging program at any time. We may also update these SMS Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.

9. Privacy

We respect your privacy. Personal information collected through our text messaging program will be handled in accordance with our Privacy Policy, available at: SMS Privacy Policy. We will not sell or share your mobile phone number or text messaging opt-in information with third parties for their own marketing purposes.

10. Contact Us

If you have questions about these SMS Terms & Conditions, contact:
Fresh & Shine Cleaning
Serving Hampshire County and surrounding areas in Western Massachusetts
Email: freshshine22@gmail.com
Website: https://www.freshandshinecleaning.com